Frequently Asked Questions

Have a Question? Please don’t hesitate to contact our office for more support on how we can resolve your issues. Have a look at our Frequently Asked Questions here at Agrifinder to see if you can reach a solution faster!

How To Buy A Product?

Buying a product is simple with Agrifinder. Once you have seen a product you wish to view/purchase simply contact the dealer/seller on the number or email provided and arrange a time suitable to view and provide payment details.

How To Get Product Support?

Contact the dealer directly when it comes to support for a product you wish to purchase. Or if you have made a purchase and require further support - most dealerships provide an after-service support for such occasions

How To Sell A Product?

Selling a product with Agrifinder is simple! When you create an account with us, our backup support is first-class. Choose the package provided by us and upload all of your contact details, the product description and the photos of the product and simply wait for the potential buyers to arrange to view and purchase. 

How To Provide Product Support?

Mostly dealers will be interested in providing product support - simply provide your consumer with contact details of your business should they run into any issues provided with your product. 

Q: How Can I Get Support For An Item Purchased With Agrifinder?

A: We're Here To Help! To Get Support For Your Item Please Follow These Steps

Check our website: The first thing you should do is check our website for any information about the item you purchased. We may have troubleshooting guides, FAQs, or other helpful resources that can help you solve the issue.

Contact us: If you can't find the information you need on our website, please contact us. You can reach us through our website's contact form, email, or phone. Please provide us with as much detail as possible about the issue you're experiencing so we can better assist you.

Provide proof of purchase: To ensure that we're providing support to customers who have purchased our items, we may ask for proof of purchase. Please have your order number or other proof of purchase ready when you contact us.

Work with our support team: Once you've contacted us, our support team will work with you to diagnose the issue and provide a solution. Depending on the issue, we may ask you to provide additional information, send photos or videos of the item, or return the item for further inspection.

Follow up: After we've provided a solution, please follow up with us to let us know if the solution worked or if you need further assistance. We want to make sure you're satisfied with your purchase and our support.

How Long Will It Take To Get Support For My Item?

A: We strive to provide timely support to our customers. Our support team will work with you to diagnose the issue and provide a solution as quickly as possible. However, the time it takes to resolve an issue can vary depending on the complexity of the issue and the availability of any necessary parts or tools.

Q: What is Copyright © ?

A: Copyright is a form of legal protection that gives the creator of an original work, such as a literary, artistic, or musical work, the exclusive right to control how that work is used and distributed. Copyright protects both published and unpublished works.

Q: How Does Copyright Apply To Agrifinder & Its Users?

A: Copyright applies to any original content that you create for your business, such as photographs, videos, written content, and graphics. It's important to make sure that you have the right to use any content that you incorporate into your advertising materials, such as images of machinery or logos of manufacturers.

Q: What Is A Trademark

A: A trademark is a distinctive symbol, design, or word that identifies and distinguishes the goods or services of one party from those of another. A trademark can include a logo, brand name, slogan, or any other identifier that is associated with a business or product.

Q: How Does a Trademark Apply To Agrifinder & Its Users?

A: It's important to make sure that you have the right to use any trademarks that you incorporate into your advertising materials, such as manufacturer logos or brand names. Unauthorized use of a trademark can lead to legal action, including infringement lawsuits.

Q: How can I make sure I'm not infringing on copyright or trademark?

A: The best way to avoid infringing on a copyright or trademark is to obtain permission from the copyright or trademark owner. For example, if you want to use a photograph of a piece of machinery, make sure you have the right to use the photograph from the owner of the photograph's copyright. If you want to use a manufacturer's logo or brand name, make sure you have permission from the manufacturer or that the use falls under the legal doctrine of "fair use." If you're unsure whether your use of copyrighted or trademarked material is legal, consult with an attorney.

Q: What are the consequences of copyright or trademark infringement?

A: Copyright and trademark infringement can result in legal action, including lawsuits, damages, and injunctions. In some cases, infringing on someone else's copyright or trademark can result in criminal charges.

Q: What should I do if I think someone has infringed on my copyright or trademark?

A: If you believe that someone has infringed on your copyright or trademark, you should consult with an attorney to determine your legal options. Depending on the circumstances, you may be able to take legal action to enforce your rights, such as sending a cease-and-desist letter or filing a lawsuit.